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Cultural Intelligence Towards Promoting Institutional Excellence
In brief, today’s world demands leaders to be more globally responsive as people travel from one place to another for educational and career purposes, factored by growing technological advancements, which have made the world a global village that is virtually borderless. Therefore, to be effective leaders, having the typical skill sets in intelligence and emotions may not be sufficient. To optimise performance in an organisation, effective leaders are required to have cultural skill sets, which are vital for harmonious leadership. Cultural Intelligence is the ability not just to understand others, but to understand others who do not meet your cultural norms, and then act on that knowledge in a mutually beneficial way.
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